We provide a set of customizable server management plans & services to fit all needs:
Reactive server management:
– Initial setup & Security hardening (basic – $150 value)
– Unlimited support tickets with response time up to 3 hours. (Usually within 30 minutes)
– 24×7 server monitoring with service restart and rebooting.
Starting at: $200/Month
Proactive server management:
– Initial setup & Security hardening (Advanced)
– Unlimited support tickets with response time up to 1 hour. (Usually within 15 minutes)
– 24×7 server monitoring with rebooting.
– Proactive and continuous security monitoring.
– OS, Kernel and services upgrade automatically whenever a new update is available.
Starting at: $300/Month
Complete server management:
– Initial setup & Security hardening (Premium)
– Unlimited support tickets with response time up to 30 mins. (Usually within 15 minutes)
– 24×7 server monitoring with rebooting.
– Proactive and continuous security monitoring.
– OS, Kernel and services upgrade automatically whenever a new update is available.
– PCI related work included upon request.
– High availability, Clustering, Replicating, Failover support included.
– Migration is included.
– Backup and Restoration ( Backup location needs to be provided by Client )
Starting at: $500/mo
Outsourced support:
– 24/7 coverage supporting your client’s via your OWN helpdesk.
– Unlimited support tickets with 1 hour maximum response time.
– Level 1 & 2 support is included only with available options to upgrade and include level 3 support.
– Technical support is included by default only. You can upgrade and include sales or billing support.
Starting at: $1500/mo
Supported Operating Systems :
Red Hat Enterprise Linux
CentOS
Windows 2003,2008 & 2012
Supported Control Panels :
No Control Panel (Plain OS)
Hsphere
cPanel
DirectAdmin
Plesk
ISPConfig
WebSitePanel
Webmin
SolusVM
For more details Please contact us on sales@itmonteur.net